Customer Care

Account & Privileges


 

Having an account with PEDROSHOES.COM will speed up the checkout process and allow you to keep track of your orders. You can sign up for an account before shopping or create one before you proceed to checkout.

You also have the option to shop through guest checkout. However, your information will not be stored and you will not be able to check or make amendments to your order if you have opted for guest checkout. If you change your mind, you can still create an account after placing your order using your current details.

By creating an account, you will be able to:

  1. Checkout faster by saving your address in your Address Book
  2. View your order status and history under My Purchases & Returns
  3. Save your favourite items in your Wishlist
  4. Receive the latest news on Promotions, New Arrivals and Online Exclusives

Head on over to the Sign In page and fill in your particulars under Create An Account.

1. Head to the Sign In page and enter your email address under Forgot Password. You will receive an email with a link to reset your password.

2. To change your password, sign into your account, head to My Account and then to My Profile page.

Sign in to your account, head to My Account and then to My Profile. You can then edit/update your particulars.

Sign in to your account, head to My Account and then to Address Book. You can then edit/update your billing and shipping addresses and save them for future orders.



FASHION PASS MEMBERSHIP

A Fashion Pass is an exclusive limited-time only Membership with an expiry date. Fashion Pass members will receive a first time discount applicable on regular-priced items excluding exclusive collections, socks and shoe care. To become a Fashion Pass member, create an account from 13 to 22 September 2023.

As long as you have registered during the promotional period, your account will be automatically granted Fashion Pass status. Just add your items to the cart, and apply the promocode.

No the Fashion Pass promotion/activation is applicable to selected countries online.

Fashion Pass will expire on 30th November 2023.

Your status will be reverted to to the Original Membership Status.

 

Need Help?

Contact our customer service team for assistance.

      Chat With Us

      Email

customers@pedroshoes.com

Customer Service operating hours :
Monday - Friday 0900 to 1800 (GMT +8).
Closed on Saturday Sunday and Public Holidays.