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Customer Care
Giftbox
Gift boxes can be added during the checkout process when purchasing eligible items.
Note: Due to size restrictions and product exclusions, the gift box option may not appear for certain items at checkout.
Gift boxes are available in Medium and Large sizes.
The appropriate gift box size will be automatically selected based on your item(s), ensuring a good fit and proper packaging.
Yes, eligible items will be packed into the gift box before shipping.
Gift boxes are non-returnable and non-exchangeable.
Need Help?
Contact our customer service team for assistance.
Customer Service operating hours :
Monday - Friday 0900 to 1800 (GMT +8).
Closed on Saturday Sunday and Public Holidays.